MS CRM 2011 – Outlook Client and Web Client Comparison
Though it may seem like a simple question, there’s not a lot of low-hanging fruit when trying to answer the question of “what’s different between the Dynamics CRM Web Client and Outlook Client?” What’s...
View ArticleRecent News in Dynamics CRM – October 2012
Lots of MS CRM news the last couple of weeks of this month. Some that are of note: MS Acquired MarketingPilot, Demand for Marketing Automation has been coming on strong in the CRM market, and MS is...
View ArticleCRM Export Security – Mitigating Data Leakage Risk
When implementing a Customer Relationship Management system, whether as a new endeavor or as a replacement for an outdated system, there will inevitably be conversation regarding data security. With...
View ArticleLearning the basics about Microsoft Dynamics CRM
For those of you who are just starting to evaluate CRM options, Michelle Groen of Hitachi Solutions will be holding a free introduction demonstration webinar next week. It’s scheduled for February...
View ArticleConvergence 2013
Oh how I wish I was going to Convergence this year. Time for a little shameless bragging Heads held high, the Hitachi Solutions CRM team has two clients that are 2013 Customer Excellence Award winners...
View ArticleDynamics CRM Online: iPad Support
After years of anticipation, the first official browser support for Safari on the iPad has come to CRM Online customers. This is a huge step forward for Dynamics mobile support, and more importantly an...
View Article4 things I hope the Dynamics CRM Orion release holds for the Outlook Client
With the relatively recent release of the “Polaris” release of Dynamics CRM Online, I couldn’t help but start to wonder what the new design direction might have in store for the Outlook Client. I’m...
View ArticleCRM 2013 Launch Event
Yesterday Microsoft hosted their official CRM 2013 launch event. Very well orchestrated, it was a combination of live professional video, prerecorded footage, and Skype calls between satellite events...
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